How do I backup my Website with cPanel?

Backing up your website (or cPanel account) couldn't be any easier!

No overly complex steps required. It's simple, convenient and quick!

There are two ways you can create an account backup:

  1. Access your Quick Shortcuts via the Client Manager
  2. or log into cPanel directly and perform the backup.

Either method used is fairly straight forward and simple.

Backups via Client Manager

  1. First, you'll want to log into your Client Account.
  2. Once logged in, on the Client Dashboard locate your active "Services".
  3. On the next page, "My Products & Services" choose the desired service you want to manage/edit.
  4. Once that service is opened, you'll be presented with an Overview of various options.
  5. Inside this Overview page, locate the section called "Quick Shortcuts".
  6. Here you'll find an icon labeled as "Backup". Clicking this will open up cPanel backups.

Backups via cPanel

As explained earlier in how to find / locate your cPanel, you'll want to log into cPanel directly.

Once inside cPanel, locate the "Files" section of your cPanel account:

cPanel Files Options

There you will find an icon labeled as "Backup". Clicking this will open up cPanel backups.

How to Generate a cPanel Backup

Now that you've accessed the cPanel backups, we'll want to generate a new account backup.

To do this, we want to first locate the "Full Backup" section at the top of this new page.

Beneath the "Full Backup" you'll find a blue button labeled as "Download a Full Website Backup".

cPanel Full Backup

We want to click that blue botton.

Creating a Full Backup can be resourceful for multiple reasons, such as:

  • Making major changes to the account and want a safe restore point.
  • Convenience of a full account restore (requires WHM, or Support help).
  • Moving your account from one hosting environmnet into another.
  • Maintaining a clean, easy to use restore point for future usage.

Those to only name a few, there could be an endless amount of other reasons!

Backups are simple, easy to do and generally rather quick. It's a great way to ensure your website is secure just in case something goes wrong. There is no reason with it's simplisity that you cannot or could not create a backup prior to updates and would always encourage you use caution and backup regularly for safe keep.

So now we've landed on this new Backup page to generate our backup, what next?

Well, if we have any existing backups completed, they'll be found here.

Just beneath the "Backups Available for Download" and if there are none, it will be empty.

So let's assume, for the purpose of this tutorial, you have no backups yet.

To generate a backup, we need to select a "Backup Destination" from the available dropdown.

The available options are:

  • Home Directory
  • Remote FTP Server
  • Remote FTP Server (passive mode transfer)
  • Secure Copy (SCP)

For simplisity, stick with "Home Directory" and this will store the backups above the "public_html" folder.

It's ideal to store these backups here so they're not publicly accessible by your website visitors.

In the event you're transferring your backup to another location, you'd use the Remote FTP Server selections.

The next option is choosing an Email Address in which you want the completed backup notification emailed to.

This way you're not refreshing the page multiple times waiting for the backup to finish, you'll be emailed.

By default, it will use the cPanel default account owners email address but you can use whatever you'd like.

If by chance you do not want a notification on completion, you can check the "Do Not send email notification".

Now depending on the size of your account, this backup can take anywhere from a few seconds to a few minutes.

Generally speaking, anything under 1GB will take about 30-45 seconds depending on the time of day.

If generating a backup during peak hours, the backup may be delayed a little to ensure full server capacity.

We don't want you, or other clients experiencing lags because of others making backups.

If the account is 2.5GB's to 5GB's, a backup can take anywhere from 3-5 minutes and goes upwards from there.

Downloading Backups

Once the backup is complete, and if you've selected to receive a notification, you'll be emailed with details.

To download the backup, you can either access that via FTP/File Manager in the root account directory, or return to this Backup page and you can see the completed backups available for download. They will appear as links and once clicked, will begin the download. This download time may vary based on your local Internet Speed, as well current server loads and resources.

They will be downloaded as a "tar.gz" folder which can be opened on your desktop and explored further after download.

If for some reason you cannot open this compressed folder, try downloading and using 7Zip (it's free).

Deleting Backups

Backups do take up storage space, so keeping them on the server could disrupt your account's total capacity.

Ideally, when creating a backup, you'll want to download that for safe keeping and remove the server version.

To delete the backup from the server, you need to return back to the main page of cPanel.

In the same section as Backups, locate "Files" and inside it, locate "File Manager".

cPanel Files Options

Once you click File Manager, it will open a new tab showing you all the files contained within your account.

If stored in the root directory, you'll likely see the backup in the first directory once opening File Manager.

Locate that backup name and you can delete it from within File Manager.

Remember that if deleting it via File Manager, you'll want to make sure it's also removed from your Trash.

In addition, you can also delete backups from within your preferred FTP client.

Of course, if any questions, you can always contact our Client Support for assistance.

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